Dear C.J.’s Auto Sales,
When I rolled into your car lot the other day, I was simply stopping to check my tire. It was, apparently, flat as a pancake. Not what you want on the way to pick up your kids after a long day of work.
Your employees — Herbert, Reggie and Greg — came out to help me without a moment’s hesitation. First they tried to fill up the tire. Then, once we determined it was a lost cause, they were nice enough to put on the spare.
I was surprised to be back on my way in what felt like mere minutes.
I made it to pick up my two boys before school closed and shared my half-hour saga with them knowing they’d be intrigued by all that transpired. I told them about the tire going flat, how I could tell there was a problem and that I found help just around the corner from school.
For me, though, here’s where the story really began.
We talked about how the men didn’t have to help me. I explained the business was there to sell cars not fix them like a garage. I told them the men probably helped me because they felt somewhere inside that it was the right thing to do. I shared my hope that they would remember how I’d been helped by your employees even though it was likely they would gain nothing for the work they did. It was pure and simple kindness.
I am tremendously grateful for the assistance I got from Herbert, Reggie and Greg. Their kindness meant the world to me.
The Thank You Project is a yearlong Wordsmith letter writing and blog project. I’m recognizing and thanking people who enrich my life and make my community an even better place to live.