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Jason

 

 

The first letter of the Thank You Project went to Philips Motor Company, a Columbia auto dealer and repair shop. Their service manager inspired this yearlong project, which recognizes people who need to be thanked more often for their many contributions to our lives and communities. Thanks, Jason!

 

Dear Philips,

I have been a customer for many years and a few different cars. One reason we prefer you for automotive work is your great employees. Recently, I was so impressed with Jason, the service manager, I started a yearlong blog project thanking the people who brighten my days and life.

Jason is so knowledgeable and friendly. When I see him, he never seems rushed or dismissive of me, which can easily happen to a woman at a garage. Jason is genuinely nice and takes care of his customers in every way. He calls if he says he’s going to call. He lets you know immediately if there is a part supply issue or some reason your car may need to stay an extra day. He smiles and speaks with meaning. He explains things clearly and wants to be sure you have all the answers you want.

He treats your customers like family no matter how busy he or the garage is that day.

Congratulations! You have a great ambassador for your company and I wanted to be sure you know that.

Many thanks,

Julie Turner

 

PS: I would be very remiss to not thank you for Sherman, too. He knows our cars so well and has helped us as well. There aren’t very many garages where you know a brand specialist is working on your car!

3 Comments

  • Aunt Dee on Dec 14, 2011 Reply

    great letter and I am glad you have a great dependable garage for service

  • Cathy Monetti on Dec 07, 2011 Reply

    What a lovely idea! You have inspired me, Ms. Wordsmith, to commit to a thank you note a month next year :)

    • julie on Dec 07, 2011 Reply

      That’s a great idea!

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