Dear Five Guys Burgers and Fries—Vista,
I just enjoyed a great lunch at your restaurant. Of course, the food was good. It is always good!
Today, though, one of the best parts of my lunch was meeting the great employee who took my lunch order. Phillip was so funny and so nice I couldn’t help but feel uplifted as I waited for my food.
For the minute or so we chatted about my order, he was so delightfully engaging and funny I knew at once I would send you a letter about him. He was so full of personality I couldn’t help but talk to him again when I saw him at the back of the restaurant. I noticed he was equally kind to my lunch partner as well.
Employees like Phillip are an exception. I took time to thank him in person for being so kind today and he was very humble and thankful.
I want you to know how much I appreciate him, as well.
You should be very proud to have an employee like Phillip behind the counter. He makes your customers’ experience so much more than an everyday lunch.
My experience with him made my afternoon brighter.
The Thank You Project is a yearlong Wordsmith letter writing and blog project. I’m recognizing and thanking people who enrich my life and make my community an even better place to live.