Kim

The Thank You Project

 

About three years ago, long before this Thank You Project was born, I had a four month old baby and more than fourteen pounds of leftover baby weight. Actually, it was way, way more than that. As January and the time for New Year’s resolutions came, I vowed to lose it and chose Weight Watchers as my vehicle. The closest meeting to work back then was downtown on Sumter Street so I chose that. I had no clue Kim was waiting there for me.

 

Dear Weight Watchers,

My name is Julie Turner and I am a writer on a yearlong quest called The Thank You Project. Once a week for the next year, I am thanking someone who quietly makes my life or my community better.

This letter is to someone who didn’t quietly change my life. She did it loudly.

When I first met Columbia Weight Watchers group leader Kim McElroy, I was an exhausted, nearly-middle-aged mother of two with lingering baby weight and serious love of General Tso’s. I went to my first meeting with the goal of losing 25 pounds. I had no idea I’d learn things that would change how I live and eat forever.

Kim is an incredible leader. She inspires you throughout your day-to-day life not just in your weight loss journey. She’s just the right mix of vivacious and fun with heaping sides of accountability and stick-to-itiveness. More than not letting you quit, she leads and teaches in a way that seems to eliminate quitting as an option.

Thanks to Kim I quickly gained the tools to shed the excess weight. Even better she taught me how to keep the weight off for good. Believe me, I’ve put this education to use plenty of times since I met my weight loss goal a few years ago.

Kim always says of Weight Watchers: “It works if you work it.” She’s right. But with an incredible leader like Kim in the equation, it works on a more powerful level.

Kim didn’t work to change my old habits. She instilled in me the courage, motivation and desire to develop my own new, healthier habits.

She’s an amazing asset to your program and lifelong ally to me. Thank you for bringing her into my life.

 

Sincerely,

Julie Turner

 

The Thank You Project is a yearlong Wordsmith blog project recognizing people who need to be thanked more often for their many contributions to our lives and communities. 

Layla

 

As we entered the Longhorn Steakhouse Sunday night my thoughts were nowhere near customer service or the Thank You Project. Mainly I wanted to get us and the kids fed and finished quickly before Matchbox cars started flying across the restaurant. It had been a long day and could have been a long, very unrelaxing meal with two tired, silly kids. It turned out to be a better meal because of one very nice server: Layla.

 

Dear Decker Boulevard Longhorn Steakhouse Manager,

My name is Julie Turner and I am a writer on a yearlong quest called The Thank You Project. Once a week for the next year, I am thanking someone who quietly makes my life or community better. I had a plan for this week’s letter but it changed when my family dined at your restaurant this past weekend.

We were lucky to have one of the best servers I have ever had in my life: Layla.

Usually when you go to a restaurant, the servers are nice. Of course they are. It’s how they earn their living. Your employee Layla took nice to an entirely different level. One you don’t see very often in a bustling restaurant during the dinner rush.

Layla was sensitive we waited even though it was just a few moments after we were seated. She talked and joked with our two young children as we went through the chaos of ordering. She spent time talking to us and provided many options. As our meal went on, she checked on us just as much as we needed.

While it may not seem like much, it was how Layla took care of my family that was striking. She was kind and patient, which anyone who dines with kids can appreciate. But beyond simple kindness, Layla was sincere. She was truly interested in us and wanted us to have only the best experience in your restaurant.

Those are special qualities in any employee whatever your business or profession.

I wanted you to know our experience at your restaurant was just fine. But our experience with Layla left an even greater impression. She is an incredible asset to your staff.
Sincerely,

Julie Turner


The Thank You Project is a yearlong Wordsmith blog project recognizing people who need to be thanked more often for their many contributions to our lives and communities. 

Trenholm Plaza Publix Deli Employees

I have waited in the grocery store deli line more times than I care to count. This week’s Thank You Project letter is for my local grocery store heroes: the men and women behind the counter at the Trenholm Plaza Publix. They are meat and cheese slicing ninjas. The line can be ten deep and you never see any sign of angst or pressure on one of their faces. Plus, they have an uncanny knack of knowing just the right moment your three year old needs a slice of something to do.

 

Dear Trenholm Plaza Publix Manager,

My name is Julie Turner and I have embarked on a yearlong quest called The Thank You Project. Once a week for the next year, I am thanking someone who quietly makes my life or my community better.

Your deli employees don’t know me by name but we’ve spent a lot of time together over the years. My kids eat a lot of salami.

In all the time I’ve spent at the deli counter, I’ve often noticed how busy they are. So many times they face what must seem like an endless line. What never fails is how each of them faces this onslaught with speed, accuracy and a smile on their face.

Every time they work through the line, I watch in admiration. It’s not easy work — it involves math, manners and a sharp, spinning blade.

I’m often impressed by how quickly they help so many people. But what I truly appreciate and admire is the great customer service they provide even during high-traffic times like football game days, Saturday mornings and the weekday afternoon rush.

I hope they know their hard work does not go unnoticed. In fact, it’s one of the main reasons I choose to shop at your Publix store.

 

Sincerely,

Julie Turner

 

The Thank You Project is a yearlong Wordsmith blog project recognizing people who need to be thanked more often for their many contributions to our lives and communities. 

City of Columbia Water Department

 

I spent Christmas day at home with my family. I had coffee, lounged about in my jammies and played with my kids in front of a roaring fire. A pretty blissful day in my book.

Outside it was dreary. It rained and got colder as the day went on. A few miles from my warm happy ranch, a crew of City of Columbia Water Department workers spent most of the day fighting with a broken water line. This week’s Thank You Project letter is for them. Sure it’s a job, but one that called them away from their homes, outside, in the rain, all day, on Christmas Day.

 

Dear City of Columbia Water Department,

While many of us celebrated Christmas day snug in our homes, I know at least one city water crew didn’t have that luxury. Water mains break even during Christmas.

I live in the Satchel Ford neighborhood of Forest Acres where many homes were without water most of Christmas day. What’s far worse than not being able to take a shower is that so many people had to work to repair that water main — for the majority of the day and into the night — on one of the biggest holidays of the year.

It’s safe to say, having clean water come from all the faucets is something we take for granted. It’s easy to forget how many people it takes to make good water possible. And we do have great water!

So thank you to all of you who keep us clean and hydrated. And, a special thanks to those of you who are always there for the emergencies, breaks and floods.

Whether it’s a plain old Wednesday or the year’s biggest holiday, I am grateful for all of the work you do for our city.
Sincerely,

Julie Smith Turner

 

The Thank You Project is a yearlong Wordsmith blog project recognizing people who need to be thanked more often for their many contributions to our lives and communities. 

 

George Family

The Thank You Project

 

This week’s Thank You Project letter is true to the holiday season. The Turners love holiday lights. We seek and enjoy the bright joyful displays you only get to see one month of the year. There are many houses in Forest Acres with a strand here, a balloon there. Then there are our favorite houses which never disappoint us year after year.

 

Dear George Family,

My name is Julie Turner and I am a writer here in Columbia. I have embarked on a yearlong quest called The Thank You Project. Once a week for the next year, I am sending a much deserved thank you note to someone who has touched my life.

I know you don’t know who I am so bear with me.

I live in your neighborhood and have for the past eight years. I’m not sure exactly when we discovered your home’s Christmas lights but every year we wait for the day when your decorations are up and aglow. It’s a pretty amazing sight for anyone to behold but I have two young boys who love to drive by your house and see all of the holiday lights and balloons. They “oooh” and “ahh” the entire way around the corner and hate when someone drives up behind us pushing us along way before we are ready.

I’m sure it takes a good deal of work for you to put all of the decorations up every year. I want you to know what joy your effort brings to my family and me each holiday season. For us, seeing your house decorated, finally means the real Christmas season is underway.

Thank you for the joy you bring to our community. It’s part of what makes Forest Acres such a special place.

Happy holidays to you and your family!
Sincerely,

Julie Turner

 

The Thank You Project is a yearlong Wordsmith blog project recognizing people who need to be thanked more often for their many contributions to our lives and communities. 

Virginia

 

In the kitchen the other day, I told Cathy this was one of my favorite Thank You Project letters so far. To take the opportunity to thank someone who had a hand in shaping you as a human being is pretty incredible. Hopefully, this letter will make it to Aris Demetrios, the oldest son of Virginia Lee Burton. She wrote and illustrated several of my absolute favorite children’s books (Mike Mulligan and His Steam Shovel and The Little House). Sadly, she died in 1968 but her wonderful, award-winning stories live on.

 

Dear Aris,

My name is Julie Turner. I am a writer in Columbia, SC. I have started a yearlong project of writing thank you letters to an important group of people. Some are local, some far away. Some people I know well, and others — like you — will have absolutely no idea who I am.

I come to you by way of your mother, Virginia Lee Burton. During her life, your mother created several of my all-time favorite children’s books: Mike Mulligan and His Steam Shovel and The Little House. I read these two books time and again throughout my childhood and today read them to my own two sons, ages seven and three. Now that I am 41, I have rediscovered the important messages of the stories, especially The Little House.

What I really wanted to share with you is that I truly believe reading The Little House shaped my guiding principles.

Today, I live in a great 1950s split-level ranch house in a mature city suburb. We revel in our home’s history, and wouldn’t trade its charm and frightful rooftop R-values for anything. Our home has beautiful old wood windows and plaster walls. It’s small by today’s standards, but just the perfect size for a family of four. It has character and detailing no new home can ever match. It is our Little House.

I hope this letter in some way honors your mother for the gifts she’s given to generations of children and adults. She taught me friendship, gratitude and appreciation through her wonderful stories. I have proudly passed her books on to my own children and will again to their children someday.

The world is a better place thanks to people like Mike Mulligan and Mary Anne, and to your mother who brought them into our lives.

Thank you from the bottom of my heart,

Julie Turner

 

The Thank You Project is a yearlong Wordsmith blog project recognizing people who need to be thanked more often for their many contributions to our lives and communities. 

Jason

 

 

The first letter of the Thank You Project went to Philips Motor Company, a Columbia auto dealer and repair shop. Their service manager inspired this yearlong project, which recognizes people who need to be thanked more often for their many contributions to our lives and communities. Thanks, Jason!

 

Dear Philips,

I have been a customer for many years and a few different cars. One reason we prefer you for automotive work is your great employees. Recently, I was so impressed with Jason, the service manager, I started a yearlong blog project thanking the people who brighten my days and life.

Jason is so knowledgeable and friendly. When I see him, he never seems rushed or dismissive of me, which can easily happen to a woman at a garage. Jason is genuinely nice and takes care of his customers in every way. He calls if he says he’s going to call. He lets you know immediately if there is a part supply issue or some reason your car may need to stay an extra day. He smiles and speaks with meaning. He explains things clearly and wants to be sure you have all the answers you want.

He treats your customers like family no matter how busy he or the garage is that day.

Congratulations! You have a great ambassador for your company and I wanted to be sure you know that.

Many thanks,

Julie Turner

 

PS: I would be very remiss to not thank you for Sherman, too. He knows our cars so well and has helped us as well. There aren’t very many garages where you know a brand specialist is working on your car!